At WingsLabel, we want you to love our products. If something isn’t right, we’re here to help.
1. Eligibility for Return/Exchange
- You can request a return or exchange within 5 days of receiving your order if:
- The product is unused
- The product is in original condition
- Tags and packaging are intact
- You have proof of purchase (order ID)
- Note:
We do not accept returns for products that are used, washed, damaged, or missing tags.
2. Return/Exchange Process
- Contact us on:
contact@wingslabel.com
WhatsApp: +91 9000643634 - Share your order ID and product images
- After verification, we will process the exchange/refund
3.Refund Options
- Based on your order type:
- Prepaid Orders
- Refund will be initiated to your original payment method.
- COD Orders
- Refunds for COD orders will be issued as:
Bank transfer (after verification)
4.Exchange Policy
- We offer exchanges for:
- Defective product
- Wrong product delivered
- Exchanges depend on stock availability.
5.Refund Timeline
- Once we receive and verify the product:
- Refund/credit will be processed within 5–7 business days
6.Cancellation Policy
- You can cancel your order before dispatch.
Once shipped, cancellations are not allowed.
7.Contact Us
- For any return, refund, or exchange help:
Contact@wingslabel.com
WhatsApp: +91 9000643634