Thank you for shopping with WingsLabel. We aim to deliver your orders quickly and safely across India.
1. Order Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
2. Delivery Time
- Delivery time depends on your location:
- Metro Cities: 3–5 business days
- Other Cities: 4–7 business days
- Remote Areas: 7–10 business days
(Delays may occur due to weather, courier issues, or festivals.)
3. Shipping Charges
- Free shipping on prepaid orders
Standard shipping fees may apply for COD orders.
4. Cash on Delivery (COD)
- COD available
- COD orders may require a small advance payment to avoid fake orders.
- If the customer refuses COD delivery, future COD orders may be restricted.
5. Order Tracking
- As soon as your order is shipped, you will receive:
- Tracking link
- Courier partner details
- SMS/Email/WhatsApp updates
- You can track your order anytime using the link provided.
6. Wrong Address / Failed Delivery
- Please ensure your address and phone number are correct.
If delivery fails due to: - Wrong address
- Unreachable phone
- Customer not available
- Refused delivery
- The package may be returned to us. Reshipping charges may apply.
7. Damaged / Missing Items
- your package arrives damaged or items are missing:
- Report within 24–48 hours
- Share unboxing video/photos for proof
We will resolve it at the earliest.
8. International Shipping
- Currently, we do not offer international shipping.
9. Contact Us
- For any shipping-related help:
contact@wingslabel.com
WhatsApp: +91 9000643634